Warranty
Our Warranty Policy
DECKED Australia warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of 3 years from the date of the original purchase. If within 3 years from the original date of purchase this product fails due to defect, Decked Australia will replace any defective part at no cost
The original purchaser must contact Decked Australia Customer Service and provide a description of the defective part including digital pictures if requested with the original purchase documentation as validation or have previously activated the warranty online.
The warranty does NOT apply to:
- Damage due to misuse or mishandling
- Products not used in accordance with the manufacturer's recommendations
- Products not assembled or installed in accordance with the manufacturer's instructions
Make a Warranty Claim
Want to make a claim? Fill out the form below and we'll be in touch with you within 24 hours (Monday - Friday) to sort it out.
Have questions?
If you have questions about your warranty or making a claim, please email our team on info@deckedaustralia.com.
DECKED AUSTRALIA PTY LTD [‘DA’] ABN 59 613 754 046