HOW TO & FREQUENTLY ASKED QUESTIONS

Yes! DECKED fits midsize trucks including like Tacoma, Colorado, Canyon and Frontier in North America as well as for vehicles like the HiLux, Amarok, Navarra and Ranger internationally. Each DECKED system is designed to custom fit your truck like a glove and is easily removed or reinstalled. Refer to our product selector for a complete fitment guide. 

Stay tuned on social media or sign up for our email newsletter for more information on new releases. 

PRODUCT SELECTOR

Yes! DECKED fits midsize trucks including like Tacoma, Colorado, Canyon and Frontier in North America as well as for vehicles like the HiLux, Amarok, Navarra and Ranger internationally. Each DECKED system is designed to custom fit your truck like a glove and is easily removed or reinstalled. Refer to our product selector for a complete fitment guide. 

Stay tuned on social media or sign up for our email newsletter for more information on new releases. 

DECKED does not sell system for most extended vans. With the extended body, the DECKED System sits too far forward of the rear door opening and it was not ergonomically feasible, especially in reguard to Sprinter vans.

We do fit the Econoline EXT with a 138" wheelbase HERE. 

Please refer to our fitment guide: FITMENT GUIDE

This system WILL NOT FIT extended vans or Transit vans with dual rear wheels. The dual rear wheels will protrude inbound into the space where our drawers reside.

You know it chairman! Released in summer 2017 we use our 75.25" long "standard" length system engineered to fit an 8' bed. Once installed there will be between 17" and 20" of space cab-side where you can fit a crossover toolbox or a fuel transfer tank. Read more about this fitment and compatible products here.

Not at this time. We have added these ideas to our product review process.

Not yet. 

No. The Chevy Avalanche’s bed dimensions are too narrow for DECKED.

Nope. We designed the DECKED system with spray-in bed liners in mind. We have taken into account the normal additional volume and created enough lateral space to accommodate a spray-in liner (unless your installer went crazy with the amount of material they added to your truck bed) you should be fine.

Note: some of our systems require that you replace the factory tie-down brackets. You will need to heat up the spray-in material, cut around the tie-down bracket and then peel the spray-in material away. It is recommended that you use a heat gun or hair dryer to warm the spray-in material. Once you have removed the bracket, you can install the new bracket that comes with your DECKED system.

No, because we have engineered our DECKED system to fit your bed tightly, your plastic bed liner will have to go.

Yes, DECKED does work with Bed Rug mat. Just be aware it will be a very snug fit, and initially the wheels will wear on the rug until they wear through enough to roll smoothly. 

As far as the Bed Rug full liner goes, it will be very snug..we don't really recommend it, especially if there is a spray in liner as well. 

Yes, DECKED does work with Bed Rug mat. Just be aware it will be a very snug fit, and initially the wheels will wear on the rug until they wear through enough to roll smoothly. 

An F150 with model year 2014 or earlier and a Super Duty (F250 or F350) with model year 2016 or earlier with the factory step have a bump on the driver’s side of the open tailgate, which will interfere with the opening of the DECKED drawer on that side. The 2015 - current F150 and 2017 - current F250/F350 models have the improved step and do not have a bump on the tailgate and will not impact the installation or use of your DECKED system. 

There are three possibilities for a successful installation:

1) If you already have a spray-in liner, your DECKED may reside high enough so that the drawer clears the handle.

2) You can purchase cable extenders to offset the ramp angle of your tailgate. We have not tested this product, but here are some more details so you can see if this will work for your needs. Hope this helps!Rider Tailgate Accessories has developed an innovative new truck accessory called the Tailgate Lowering Links which, when added to the existing tailgate support cables on a truck, allow the tailgate to lay flat.

For example, the tailgate on a 2013 Ford Super Duty is about 1.5 inches higher than the bed. With the Rider Tailgate accessory, model FD1, the Links allow the tailgate to lay flat or about 1.5 inches lower than the level of the bed.

Rider Tailgate Links are constructed to allow the tailgate to be lowered without the tailgate contacting the bumper. The amount of tailgate drop varies from 3 to 5.25 inches depending on the truck. This patented product is the only product on the market that lets consumers lower, and use, their tailgate in a position that is lower than the conventional open position. Rider Tailgate Lowering Links are engineered for strength and performance. To learn more about this innovative patented product or to see what other truck models they fit, call at 801-678-1405 or visit their website at RIDERTAILGATE.COM. Check out this blog post for suggestions on how to change ramp angle of tailgate: BLOG POST. 

3)You can easily remove the handle and purchase the following Ford part(s) to cover up the opening where the handle resides:

F150 – AL3Z 99000A38 EB. Retail – $64.29
F250 – AC3Z 99000A38 AA. Retail – $64.29

F150 Platinum: If you have the Platinum version (prior to 2015 – non aluminum) of the F150 and the tailgate step, using the tailgate extenders can result in the Platinum plate hitting the bumper and marring the plate. Removing the handle may be a better option for this application.

The bed lights on the new aluminum F150 reside above the DECKED system.

The switch for the bed lights located on the left (driver’s side) bed wall do reside beneath the DECKED system; however, it is accessible by reaching to the left side of the ammo can in that location. You can trigger the switch here, or you can turn on and off with the switch located in the cab of your truck.

The box cleat system on the F150 also resides above the DECKED surface, however the ramp option for this system cannot be used in conjunction with DECKED.

Yes! DECKED is compatible with gun racks like Kolpin. Click here for best practices: DECKED DRAWERS COMPATIBLE WITH GUN RACKS.

CargoGlide and Bedslide both make certain product SKU's designed to be DECKED compatible. 

We have validated the engineering and install for CargoGlide.

CAUTION: We have NOT yet validated the Bedslide installation. Bedslide makes a DECKED compatible install kit that allows you to mount Bedslide on top of your DECKED; however we have yet to do the engineering to ensure its integrity. 

MORE INFO HERE: BEDSLIDE.COM

NOTE: Your DECKED warranty will be void with any alterations to the system including installing/mounting any slide systems.  

*It is important to note that we are separate companies and not responsible for integration and harmony with other products. Please contact CargoGlide or Bedslide directly for confirmation on product compatibility, specs and model numbers. CARGOGLIDE.COM  |   BEDSLIDE.COM 

Click here for DECKED SLIDE INSTALLATION BEST PRACTICES - FULL-SIZE TRUCKS

Click here for DECKED SLIDE INSTALLATION BEST PRACTICES - MIDSIZE TRUCKS

The towing package on the RAM 2500 and 3500 is NOT compatible with DECKED. The lighting harness protrudes too far into the bed and interferes with the tailgate ammo can placement. The RAM 1500 IS compatible with DECKED. 

Other towing packages such as a fifth wheel, or goose neck are also NOT compatible with DECKED. 

There are many side mount toolboxes which clamp to the bed rail and do not require modifying DECKED at all. But, you will need to measure your truck and find a toolbox which would allow the system clearance.

Most all of these have legs which support the back side of the toolbox by resting on the bed of the truck. You will need to look for a box with a "C" dimension which would rest the box on the system. This dimension would need to be equal to the measurement of bedrail to floor minus the height of the DECKED system (12"). 

Access to the outlet and both storage compartments will be compromised.

You may remove the storage compartment doors for limited access. Use will be compromised, but hey, life ain't always fair, right?! NOTE: you must do this before you install the DECKED system into your Tacoma.

The power outlet can still be used if you insert a flat head pigtail extension cord BEFORE you install the decks. Make sure to have the outlet capped to keep water out. A low profile pigtail such as one like this will work. See images below. One can install a weather proof cover over female end of the pigtail when not in use.

PLEASE NOTE: Some Tacoma/Tundra's come with aftermarket bed lighting kits. Light modification of your system may be required if you have this option. A small sliver of the deck may need to be cut away or shaved down (using a keyhole saw or surform) to create space for your lights.

DECKED is 12" in total height. See all technical specs here:

TECHNICAL SPECS FULL SIZE

TECHNICAL SPECS MID SIZE

The DECKED system will weigh between 200 lb - 230 lb depending on the system. 

The DECKED system can handle a true 2,000 LBS. deck load rating. DECKED can handle just about anything your factory truck bed can withstand. However, this isn’t a license to shut off your brain. If you drop a 2,000 LBS. cannonball on the deck it will damage it, just like it would wreck your truck bed.

NOTE: If you have a heavy, footed, or wheeled load, place a piece of plywood underneath to distribute the load.

DECKED drawers are weatherproof, but you can still get some water in them as they don’t seal like Tupperware.  Anything that is airborne, like mist, dust, or really fine particle snow can get in the drawers – usually in small amounts.  In most cases the drawers will stay dry, but please use caution (e.g. car washes).  Also, the four ammo cans are not waterproof, but you can drill drain holes in the bottoms if you wish.

Short water test video of the DECKED system:

The DECKED ammo cans are not waterproof, they are structural elements that are located in each corner of the DECKED system.  These also act as secondary storage bins, but the ammo cans are not waterproof. There are dimples in the bottom of each ammo can that allow you to drill drain holes, or not, depending on your preference.

The DECKED system is precision formed to match the as-designed geometry & dimensions of your truck. Unfortunately, truck beds aren’t manufactured perfectly. They vary from left to right, and the bed, is usually not perfectly flat. If you center your DECKED unit perfectly on the center rib (or trough) of your truck bed, and there is variation in the deck-edge gap, then that’s just cuz’ your bed isn’t square.

Yes, the DECKED system can handle a true 2000 LBS. deck load rating so feel free to load up that ATV, snowmobile, or moto. For loading an ATV or other 4 wheeled items, we’ve found that these Titan ramps work great with the DECKED system. Or for a motorcycle try this Titan ramp.

NOTE: Make sure to place a piece of 3/4" plywood under ATV to avoid long term effects. 

2004 was a transition year for Ford and as such they produced old and new body styles in the 2004 model year with a 6’6″ bed length. So, for a time, both body types were being sold as 2004 models.

If you do NOT have a stepped down passenger and driver side door windows, you have the older F-150, or “Heritage” version. If this is the case, select the DECKED product F-150 1997-2004 Heritage edition.

If you have the “step down” side windows (see image below) you have the “new” 2004 version thus you will select the DECKED F-150 2004-current, bed length 5’6″ or 6’6″.

NOTE: DECKED DOES NOT fit the full size four-door short bed (5’6″) Ford F-150 SuperCrew made from 2001 through 2003 or the similar sized truck in 2004 badged as the SuperCrew Heritage.  The bed dimensions are just too small with the rounded tailgate. If you have any questions please give us a call so we can make sure you order the correct DECKED system.

2007 was a transition year for Chevy and GMC, and as such, they produced old and new body styles in the 2007 model year with both a 5’9″ and 6’6″ bed.  So, for a time, both body types were being sold as 2007 models.

If you have a 2-part headlight array and only modest body flare (see image), you have the older Silverado/Sierra, or “Classic” version. If this is the case, select the DECKED SILVERADO 1999-2007 or SIERRA 1999-2007 Classic edition, bed length 5’9″ or 6’6″.

If you have a single-part headlight array with more significant body flare, (see image) you have the “new” 2007 version thus you will select the DECKED SILVERADO 2007-Current or SIERRA 2007-Current, bed length 5’9″ or 6’6″.

We found this company, which makes an extension for your tailgate cables. This allows you to offset the ramp angle of your tailgate. We have not tested this product, but here is a bit more details so you can see if this will work for your needs.  Hope this helps!

Rider Tailgate Accessories has developed an innovative new truck accessory called the Tailgate Lowering Links which, when added to the existing tailgate support cables on a truck, allow the tailgate to lay flat.

For example, the tailgate on a 2013 Ford Super Duty is about 1.5 inches higher than the bed (See Photo). With the Rider Tailgate accessory, model FD1, the Links allow the tailgate to lay flat or about 1.5 inches lower than the level of the bed (See Photo):  

Rider Tailgate Links are constructed to allow the tailgate to be lowered without the tailgate contacting the bumper.  The amount of tailgate drop varies from 3 to 5.25 inches depending on the truck.  This patented product is the only product on the market that lets consumers lower, and use, their tailgate in a position that is lower than the conventional open position.

Rider Tailgate Lowering Links are engineered for strength and performance. To learn more about this innovative patented product or to see what other truck models they fit, call at 801-678-1405 or visit their website at RIDERTAILGATE.COM

Since our company's inception, we have fought and continue to fight to keep our prices as low as possible. In fact, we have not had a single price increase since November, 2014. Since that time, however, we have added numerous product improvements (many of which have made the product more expensive to manufacture) and we have not passed that cost along to the customer.

However, our latest round of improvements and updates have tipped the scales, and we need to account for the increase in product cost to keep the lights on.  So we will be raising our prices on December 4, 2017 as will all of our retailers/resellers.

The most noticeable improvements are:

1. Pre-assembly: DECKED will start shipping partially assembled, eliminating the most tedious, frustrating assembly steps (our factory folks are happy to do it!)  All midsize systems will come with this partial assembly. Full sized systems will see a running change and partial assembly will arrive as existing product inventory sells through
2. Shipping Pallets: DECKED has begun shipping its systems on bundled pallets so it arrives in pristine condition every time, no matter who is driving the forklift
3. New Rubber: We have updated our gaskets to a more expensive, higher quality material for fail-proof weatherproofing between the center vert and deck panels
4. Van Safety Cables: We are adding crash-rated, safety retention cable devices to vans, so in the unlikely event of a sudden loss of cabin pressure, your DECKED system does not go flying into the front seat

New prices will appear as follows on 12/4/2017:

• $1149.99 (up from $1079.99): Short bed (5'6"), full sized, Toyota, GMC, Chevy, Ford (non-aluminum), RAM, Nissan 
• $1249.99 (up from $1149.99/$1219.99): Standard bed (6'6") full sized Toyota, GMC, Chevy, Ford (short and standard aluminum beds), RAM, Nissan and 8' bed applications (all makes/models)
• $1299.99 (up from $1149.99/$1249.99) All van SKU's 

Anything you put in the back of your truck can scratch or wear the paint, including DECKED. DECKED may blemish your paint and possibly even scratch it a little if grit and whatnot gets under the supporting members of the bed. Nothing other than light cosmetic damage can be expected. 

See all technical specs here:

TECHNICAL SPECS FULL SIZE

TECHNICAL SPECS MID SIZE

The DECKED system can hold a load of 2000 lb, distributed evenly.  Furthermore, DECKED’s load rating is designed for a “real world” 2000 lb. What does this mean? If you hit a pothole, that will significantly increase the stress on DECKED for a moment in time and the system can handle that. Lastly, if your load is not evenly distributed, you might overload the system. For instance, if you placed 2000 lb onto the DECKED system on a 4′ x 4′ pallet, then the loading per sf is about double what our system is designed to handle.  There’s nothing magical here, just good engineering and known limits. If you plan to place concentrated and/or very heavy loads on the decks, you might add a thick piece of plywood to spread the load over that larger area.

DECKED spent 18 months investigating materials that would work. HDPE is a common material that, when formed with DECKED’s proprietary tools and process, results in an unusually durable, rigid and weatherproof system. We add a UV enhancer to the material to protect it from the sun’s harmful rays. When this material is precision formed, meticulously engineered, and supported by a steel sub frame, the result is DECKED.

The DECKED system measures 12 inches in height as measured from the top of bed ribs to the top of the DECKED system.

SEE TECHNICAL SPECS: 

TECHNICAL SPECS FULL SIZE

TECHNICAL SPECS MID SIZE 

No. DECKED has been tested and approved passing the FVMVSS 302 flammability certifications a test which included our system and all of our accessories. 

This standard allows for a 102mm/sec burn rate and DECKED passed at 32.6mm/sec. Our main material, HDPE, is self-extinguishing. However, lighting yourself on fire and crawling into a drawer is still not recommended. 

Yes! If you are looking to permanently mount tracks that provide a strong, low profile attachment point for Yakima or Thule rack systems, we have you covered. Our T-Track 6063 T5 aluminum alloy, is anodized clear, and will fit a DECKED system. The track length is 48″ (for 5’5″ truck beds) or 58″ long (for 6’6″ truck beds), 1 5/8″ wide and .45″ tall, and can be oriented towards the cabside or tailgate side of your truck bed. These T-tracks have been custom manufactured to align with the steel tubes in your DECKED deck part. Each set of T-tracks come with two tracks and stainless steel mounting screws.

You will need:

• DECKED T-tracks: 48″ T-Tracks for full -size short beds (OR) 58″ T-tracks for full-size standard beds
• A set of Landing Pad 1
• A set of four Control Towers
• Plus whatever array of Yakima stuff your want!

Here are T-Track Installation Instructions

NOTE: Midsize T-Tracks not available yet!

Yes! If you are looking to permanently mount tracks that provide a strong, low profile attachment point for Yakima or Thule rack systems, we have you covered. Our T-Track 6063 T5 aluminum alloy, is anodized clear, and will fit a DECKED system. The track length is 48″ (for 5’5″ truck beds) or 58″ long (for 6’6″ truck beds), 1 5/8″ wide and .45″ tall, and can be oriented towards the cabside or tailgate side of your truck bed. These T-tracks have been custom manufactured to align with the steel tubes in your DECKED deck part. Each set of T-tracks come with two tracks and stainless steel mounting screws.

You will need:

• DECKED T-tracks: 48″ T-Tracks for full -size short beds (OR) 58″ T-tracks for full-size standard beds
• A set of Landing Pad 1
• A set of four Control Towers
• Plus whatever array of Yakima stuff your want!

Here are T-Track Installation Instructions

One of the coolest features of the DECKED system is that you can use your drawers as large traveling coolers. With our added drain plug accessory kit you can just park your truck on a flat surface, unscrew the plug, and let gravity do the rest. Once the water has drained, take a rag and wipe out any extra water, reinstall the plug, and you are ready to go!

DECKED drain plugs are compatible with full-size SHORT (64.5″ in length) systems and midsize systems. However, unless you are Kareem Abdul Jabbar the drain plug location, on our standard 6'6" bed system, is out of reach. We missed that one in the design process. Unless you have 4′ long arms you'll have a hard time reaching the plug to drain the water out of your drawer. Therefore we DO NOT recommend this accessory for Standard length systems. 

Drain plugs are meant to be placed in the cabside/driver end of DECKED because pickup truck beds naturally drain toward the cab, not the tailgate. That is why our drain plugs are recommended to be placed cabside. Placing the drain plug in the tailgate end of the drawer may also cause it to drag on your tailgate when the drawer is loaded. Note: If you prefer, you can drill a small hole in the tailgate end of the drawers (there is a dimple to get your hole started) to create a simpler solution (but that will also create an opportunity for water intrusion).

To see if the DECKED system for your van or truck takes a short DECKED system (will fit drain plugs) or standard DECKED system (will NOT fit drain plugs), please check the ‘overview’ section in the product page or call us directly at 208.806.0251.

DRAIN PLUGS

Yes! We sell Core Trax 1000 tie-down tracks made from 6061-T6 aluminum alloy and powder coated silver. They are custom manufactured to align with the steel tubes in your DECKED deck’s subframe, allowing you to mount extra hold points on top. The track can be oriented towards the cabside or tailgate side of your truck bed. The 4 attachment loops can be placed at 1"" increments along the trax. These DECKED custom Core Trax 1000 are beveled 45 degrees at both ends to avoid snagging your stuff.

Pull out rating of 500 lbs         

4 stainless steel loops

6061-T6 aluminum alloy and powder coated steel      

MIDSIZE SYSTEM CORE TRAX:   

Short midsize DECKED Systems take: 44″ Core Trax

Long midsize DECKED Systems take: 56″ Core Trax

FULL-SIZE SYSTEM CORE TRAX:   

Short full-size DECKED Systems take: 48″ Core Trax

Standard/long full-size DECKED Systems take: 58″ Core Trax

CLICK HERE FOR CORE TRAX INSTALLATION INSTRUCTION

While our accessory line does have a few solutions for you, Quick Fist is a great answer for creating more ways to organise and store items in your drawers.  You can check out Quick Fist here.  You will need to drill holes in your drawers and be mindful that the connecting hardware needs to sit flush to surfaces so as not to hang up on the bed or system when opening/closing drawers.

Additionally, guns can be stored and held in place using foam inserts or this product from Kolpin. Just note that Kolpin racks may not fit all rifles with scopes due to the height at which they hold the gun. In some instances guns held in these racks may not allow drawer to close. 

Kaizen Foam Inserts are a great way to further customise our weatherproof D-Box toolbox. Set your D-Boxes to hold hand tools, cordless tool sets, fishing tackle, emergency gear, your camping kitchen, bug-out kit or whatever else you can imagine.

You can find all of our installation instructions HERE: INSTALLATION INSTRUCTIONS

You can find all of our installation instructions HERE: 

We have a dedicated area for our fun and insightful videos.

CLICK HERE: INSTRUCTIONAL VIDEOS

The DECKED system has been built to ship in a manner that helps reduce costs to you. Unlike the rocking horse you got your kid for Christmas, the assembly process for DECKED is fairly straightforward yet needs to be done in the right order, so we recommend that you read the installation instructions. We made it as easy as possible: less words, more pictures. The DECKED system is pretty big and sort of heavy so YES, please get somebody to help you for just a couple of steps. We don’t want you to get hurt installing DECKED.

You can find all of our installation instructions HERE: INSTALLATION INSTRUCTIONS

You will need the following tools:

• The installation instructions that came with your DECKED system, if you need another copy, you can CLICK HERE: INSTALLATION INSTRUCTIONS

• Adjustable wrench or ½” and 7/16” open end wrenches

• Phillips screwdriver

• 3/8″ socket

• 7/16" deep socket

• 7/32″ allen wrench

• Adjustable Wrench that opens to about 1" (this is for the axle nuts = 15/16" inch)

• Torx 30

• Torx 40

• 10 mm socket

• short 7/32" hex wrench

• electric drill

• drill stop

• 1/8" drill bit

• 1/4" drill bit

• 3/8" drill bit

• 5/16" drill bit

• 9/64" drill bit

• self-etching primer

• #2 Phillips screwdriver

You may also need the following:

Full-size trucks require no drilling to install. We have designed and engineered the DECKED system to utilise your full-size truck’s existing tie-downs. 

Some midsize trucks and vans may require a small amount of drilling to install depending on the make, model and year. In every case it is only a minor amount (4-6 holes) and our instructions offer clear guidance as to how do this properly. 

All midsize systems except the Colorado/Canyon will require the installation of new tie-down mounts.

All 8' options will require the installation of new tie-down mounts.

If you own a newer short bed Ford F-150 or a Ford Super Duty or a Toyota Tundra you will need to remove your factory tie-downs and replace them with the hardware we have included with your system. The Fords require changing out the cabside tie downs only. The Tundra requires that all four be swapped out.

Some cargo van systems also require installation of DECKED tie-down mounts. 

We currently do not ship direct to Canada but we do have a growing dealer network. Currently, you can get DECKED through Keystone Canada, Action Truck and CAP it.

We are working to grow our Canadian dealer network, so stay tuned. To see our latest dealer list CLICK HERE: DEALER LOCATOR

You bet. In fact we encourage you to go out and meet our dealers. These people love trucks just as much as we do. If we don’t have a dealer in your area then we are happy to drop ship it to you. We have made it as easy as possible to order online and have taken the sting out of shipping costs by offering you a flat rate.

To see our latest dealer list CLICK HERE: DEALER LOCATOR

No. We wish our DECKED system could fit in a shoe box, but at +/- 200 lbs this puppy is going to be shipped freight right to your front door or be picked up and installed at one of our dealer locations. Our accessories, if ordered, will ship using UPS.

Shipping of a DECKED system anywhere in the continental U.S. is included in the purchase price of the system. DECKED accessories will ship separately using UPS and will be charged at prevailing rates based on your delivery address.

Once your order is normally processed 1-3 business days, shipping will take 7-14 business days depending on how far away from Ohio you live.  

The DECKED system can hold a load of 2000 lb, distributed evenly. 

DECKED can withstand a load rating of 50 lbs per square foot, so if you have something heavy to carry, please put a piece of plywood down first.  Use common sense; if it's heavy, SPREAD THE LOAD.

DECKED’s load rating is designed for a “real world” 2000 lb. What does this mean? If you hit a pothole, that will significantly increase the stress on DECKED for a moment in time and the system can handle that. Lastly, if your load is not evenly distributed, you might overload the system. For instance, if you placed 2000 lb onto the DECKED system on a 4′ x 4′ pallet, then the loading per sf is about double what our system is designed to handle.  There’s nothing magical here, just good engineering and known limits. If you plan to place concentrated and/or very heavy loads on the decks, you might add a thick piece of plywood to spread the load over that larger area.

NOTE: Make sure to place a piece of 3/4" plywood under ATV to avoid long term effects. 

The drawers are not sealed tight like a Tupperware lid, so some airborne particulates (dust and fine particle snow; the kind of snow that happens when the temperature is really cold), can get into the drawers, although not in significant quantities. This isn’t a common occurrence but it can happen.  This condition will be worse if you don’t have a tailgate, or your tailgate is down.  Lastly, if you don’t install the weatherstrips on the drawers this condition will be worse.

You can puncture the deck if you drop quite heavy (50+ lbs.) or pointy objects from about 3 feet above the deck. Basically, anything that would cause your truck’s metal bed to get bent or punctured, might puncture the deck. No normal use will cause the deck to get punctured, the HPDE and steel are stout.

No and yes.  No in normal use cases but yes if the drawers are loaded >100 Lbs each (and depending on the ramp angle of your tailgate). The drawers are pretty stout and they can easily handle 200 Lbs each, but the bottoms of the drawers will sag slightly under big loads.

The DECKED drawers were designed to accommodate 200 Lbs each. When the drawer is fully extended that places a large/leveraged load upwards onto the deck. We chose a compromise that limits the extension but still minimised the height of the DECKED system and the deck itself. This also allowed for a taller drawer.

Yes. The topside hardware and all the metal parts of the DECKED system are coated with rust inhibitors or they’re made of stainless steel. That means that all these parts will rust slower……but they’ll still rust. We’ve used rust inhibitors that are beyond OEM specs, but they’ll still rust over time. The stainless steel will also rust even though it’s not supposed to.

Verify that you have received the correct system for your vehicle BEFORE you open anything or begin your assembly. Please include UNASSEMBLED in the system return info as "unused" doesn't specify that nothing can be put together.

DECKED 30-DAY RETURN POLICY:

BUYER BEWARE (AKA CAVEAT EMPTOR):  RETURNS OF DECKED SYSTEMS AND ACCESSORIES MUST BE MADE WITHIN 30 DAYS OF RECEIVING THE SHIPMENT. ALL PRODUCT RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE AND RETURN FREIGHT EXPENSES. IF THE PRODUCT HAS BEEN OPENED AND IS NOT IN ITS ORIGINAL CONDITION, RETURNS WILL BE SUBJECT TO COSTS ASSOCIATED WITH ANY REPACKAGING AND MISSING PART REPLACEMENT COSTS. PRODUCTS WHICH HAVE BE UN-CARTONED AND ASSEMBLED IN ANY MANNER WILL NOT BE ELIGIBLE FOR ANY RETURN. DECKED COMPONENTS AND OTHER DECKED PRODUCT RETURNS MUST ALSO BE IN THE ORIGINAL PACKAGING. IF YOU HAVE FURTHER QUESTIONS, BUYER'S REMORSE, OR JUST NEED SOMEONE TO CHEER YOU UP, PLEASE CALL DECKED CUSTOMER SERVICE on (07) 3255 6457.

Systems purchased from a DECKED reseller should be returned to, and are subject to the return policy of, that reseller.

DECKED CUSTOMER SERVICE:
(07) 3255 6457  |  orders@deckedaustralia.com.au

We provide a three year limited warranty on DECKED. If you have an issue we will work with you to make it right. If you have a great story as to why you need a warranty replacement, we want to hear it! Make sure to register your DECKED unit here: REGISTER YOUR SYSTEM

DECKED 3-year Limited Warranty

DECKED LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of three (3) years from the date of the original purchase. If within three (3) years from the original date of purchase this product fails due to defect in materials or workmanship, DECKED LLC will replace any defective part at its option.

The original purchaser must contact the DECKED LLC customer service team and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage or have previously activated their warranty online.

This warranty DOES NOT cover or apply to:

• Damage to the product due to misuse, mishandling and abuse
• Products not used in accordance with the manufacturer’s instructions or recommendations
• Product not assembled or installed according to manufacturer’s instructions
• Normal wear and tear
• Undeclared damage to the system during shipping, acts of God. In addition, consequential damage and incidental damages (including lost time) such as damage to persons or property are not covered under this warranty

REGISTER YOUR PRODUCT FOR ANY FUTURE WARRANTY NEEDS AS WELL AS TO BE INFORMED OF PRODUCT IMPROVEMENTS, ISSUES, OR SOLUTIONS SPECIFIC TO YOUR MODEL.

DECKED WARRANTY

GENERAL QUESTIONS:

• Most answers can be found here: FAQ
• DOH! Didn't find the answer? Ask us via Live Chat in below right corner
• Still corn-fused? Call us on (07) 3255 6457

WARRANTY/PRODUCT SUPPORT:

• Have an issue and need to file a warranty claim? CLICK HERE
• Have a question about your warranty claim? Email us:  warranty@deckedaustralia.com.au

The DECKED team is here to answer any questions, offer suggestions, provide relationship advice, hear about your secret hunting and fishing spots, you name it, so give us a call. (07) 3255 6457

Send us an email with your contact details and what is missing to warranty@deckedaustralia.com.au and we will figure out a solution ASAP. If you prefer to talk to a human you can call us at (07) 3255 6457.

We designed DECKED, using the exact engineering drawings from each of the truck manufacturing companies, for as snug a fit as possible.  If you have a drop in bed liner, we won't fit; the drop in needs to be removed.

Note: Pickup truck bed dimensions are NOT precise and there needs to be a little slack along the DECKED deck edge to accommodate the manufacturers’ slop.

If you ordered/received the wrong system, STOP...DON'T OPEN...CALL US IMMEDIATELY.

Some aftermarket lighting, tie down, or towing packages may have elements that will interfere with DECKED and void the warranty. Give us a call with questions: (07) 3255 6457

The GM models are so similar (symmetrical front to back) that it's easy to put the deck panels on backwards - will result in a close fit, but won't fit; need to remove the panels and swap the left for right.

Yes. Also, your DECKED system comes with a three year limited warranty. Call our support number at (07) 3255 6457 or warranty@deckedaustralia.com.au and speak to our team. We want to hear what happened, see some pictures, and figure out the next best steps to address the issue.